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Category: Social Media

Fighting “Unlawful” Content: Moderation and the New Intermediary Guidelines

Posted on May 6, 2021May 3, 2021 by Tech Law Forum NALSAR

[This post has been authored by Sanjana L.B., a 4th year student at Symbiosis Law School, Hyderabad.]

Introduction

In January 2021, India had the highest number of Facebook users at 320 million. This was followed by the United States of America (“USA”), with 190 million users. As of February 2021, about 53.1% of the population of Myanmar were active social media users. These numbers are not only indicative of internet penetration, but also of the audience for user-generated content on platforms like Facebook. This article focuses, firstly, on the need for content moderation on social media by looking at harmful precedents of inefficient moderation, and secondly, on the Indian Government’s approach to content moderation through the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Guidelines”) and recent developments surrounding the regulation of social media content in India.

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Metadata by TLF: Issue 20

Posted on March 14, 2021March 13, 2021 by Tech Law Forum NALSAR

Welcome to our fortnightly newsletter, where our reporters Harsh Jain and Harshita Lilani put together handpicked stories from the world of tech law! You can find other issues here, and you can sign up for future editions of the the newsletter here.

Facebook-Australia standoff ends as both parties agree to truce

Facebook has reached an agreement with the Australian Government and will restore news pages in the country days after restricting them. The decision follows negotiations between the tech giant and the Australian Government, which is set to pass a new media law that will require digital platforms to pay for news. The law, if passed, will make digital platforms pay local media outlets and publishers to link their content in news feeds or search results. Under the amendments, the Australian Government will give digital platforms and news publishers two months to mediate and broker commercial deals before subjecting them to mandatory arbitration under the proposed media law. Both Google and Facebook have fought against the media law since last year. Google previously threatened to remove its search service from Australia in response to the proposed law. But the company has since struck commercial deals with local publishers including the Murdoch family-owned media conglomerate News Corp. Facebook, for its part, followed through with a threat to remove news features from Australia.

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Facebook and its Oversight Board: Regulatory Attempts in an Impractical Relationship

Posted on March 4, 2021March 27, 2021 by Tech Law Forum NALSAR

[Lian Joseph is a fourth-year law student and contributing editor at robos of Tech Law and Policy, a platform for marginalized genders in the technology law and policy field. This essay is part of an ongoing collaboration between r – TLP and the NALSAR Tech Law Forum Blog. Posts in the series may be found here.]

Facebook’s Oversight Board (OB) was instituted to respond to the growing concerns regarding Facebook’s inadequate content moderation standards. The company has been alleged to have proliferated and played an important role in several instances of human right violations, hate and misinformation campaigns related to elections and COVID 19 among other issues. The introduction of the OB – the Facebook Supreme Court, as it has been dubbed – was met with a lot of skepticism, with many arguing that it was an attempt to deflect actual accountability. The Board was established as an independent body with a maximum of 40 members, separate from Facebook’s content review process with the power to review decisions made by the company and suggest changes and recommendations. Notably, the OB will be reviewing cases that are of grave concern and have potential to guide future decisions and policies. Appeals can be made by the original poster or the person who previously submitted it for review or by Facebook itself referring matters.

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Metadata by TLF: Issue 16

Posted on August 7, 2020December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our reporters Kruttika Lokesh and Dhananjay Dhonchak put together handpicked stories from the world of tech law! You can find other issues here.

Union Consumer Affairs Minster issues E-Commerce Rules to shift the focus onto consumer protection

In an increasingly globalised world, major retail companies like Amazon have reached even the most inaccessible places. The consumers that are exposed to e-commerce companies can only be protected in the presence of increased accountability. The newly issued E-Commerce Rules set up a Central Consumer Protection Authority to police companies that violate consumer rights. Misleading ads and unfair trade practices are prevented as e-retailers have to mandatorily disclose return, refund, warranty, exchange, guarantee, delivery and grievance redressal details. Henceforth, prices of products cannot be manipulated to produce unreasonable profits for companies. These rules apply to retailers either registered in India or abroad.

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Metadata by TLF: Issue 14

Posted on July 12, 2020December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our reporters Kruttika Lokesh and Dhananjay Dhonchak put together handpicked stories from the world of tech law! You can find other issues here.

India bans 59 Chinese Apps including Tik-Tok

The Ministry of Electronics and Information Technology announced in a press release on 29th June that it had invoked its powers under section 69A of the Information Technology Act to ban 59 Chinese applications. The Indian government cited ‘raging concerns on aspects relating to data security and safeguarding the privacy of 130 crore Indians’ as reasons behind the ban. The move comes after a border skirmish with China resulted in the deaths of 20 Indian soldiers. Regardless of the cybersecurity concerns cited in the press release, speculation remains rife over whether the ban was a retaliatory measure in light of the worsening geopolitical situation between India and China. India is a huge market for Chinese apps, particularly for the video-sharing platform Tik-Tok which had previously been banned in February 2019 for encouraging the spread of pornography and ‘cultural degradation’. The ban was ultimately lifted after assurances by Tik-Tok that it had the tools to censor explicit content. The current ban has been called a purely political decision and criticised for its procedural impropriety and its excessive restriction on dissemination of online content.

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Metadata by TLF: Issue 10

Posted on May 9, 2020December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our reporters Kruttika Lokesh and Dhananjay Dhonchak put together handpicked stories from the world of tech law! You can find other issues here.

Aarogya Setu raises serious privacy concerns

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Metadata by TLF: Issue 8

Posted on May 9, 2020December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our reporters Kruttika Lokesh and Dhananjay Dhonchak put together handpicked stories from the world of tech law! You can find other issues here.

Supreme Court quashes RBI circular and permits cryptocurrency trading

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Delhi HC’s order in Swami Ramdev v. Facebook: A hasty attempt to win the ‘Hare and Tortoise’ Race

Posted on January 6, 2020January 6, 2020 by Tech Law Forum @ NALSAR

This post has been authored by Aryan Babele, a final year student at Rajiv Gandhi National University of Law (RGNUL), Punjab and a Research Assistant at Medianama.

On 23rd October 2019, the Delhi HC delivered a judgment authorizing Indian courts to issue “global take down” orders to Internet intermediary platforms like Facebook, Google and Twitter for illegal content as uploaded, published and shared by users. The Delhi HC delivered the judgment on the plea filed by Baba Ramdev and Patanjali Ayurved Ltd. requesting the global takedown of certain videos which were alleged to be defamatory in nature.

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Metadata by TLF: Issue 6

Posted on October 10, 2019December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our Editors put together handpicked stories from the world of tech law! You can find other issues here.

Delhi HC orders social media platforms to take down sexual harassment allegations against artist

The Delhi High Court ordered Facebook, Google and Instagram to remove search result, posts and any content containing allegations of sexual harassment against artist Subodh Gupta. These include blocking/removal of social media posts, articles and Google Search result links. The allegations were made about a year ago, by an unknown co-worker of Gupta on an anonymous Instagram account ‘Herdsceneand’. These allegations were also posted on Facebook and circulated by news reporting agencies. An aggrieved Subodh Gupta then filed a civil defamation suit, stating these allegations to be false and malicious. Noting the seriousness of the allegations, the Court passed an ex-parte order asking the Instagram account holder, Instagram, Facebook and Google to take down this content. The Court has now directed Facebook to produce the identity of the person behind the account ‘Herdsceneand’ in a sealed cover. 

Further Reading:

  1. Trisha Jalan, Right to be Forgotten: Delhi HC orders Google, Facebook to remove sexual harassment allegations against Subodh Gupta from search results, Medianama (1 October 2019).
  2. Akshita Saxen, Delhi HC Orders Facebook, Google To Take Down Posts Alleging Sexual Harassment by Artist Subodh Gupta [Read Order], LiveLaw.in (30 September 2019).
  3. Aditi Singh, Delhi HC now directs Facebook to reveal identity of person behind anonymous sexual harassment allegations against Subodh Gupta,  Bar & Bench (10 October 2019).
  4. The Wire Staff, Subodh Gupta Files Rs. 5-Crore Defamation Suit Against Anonymous Instagram Account, The Wire (1 October 2019)
  5. Dhananjay Mahapatra, ‘MeToo’ can’t become a ‘sullying you too’ campaign: Delhi HC, Times of India (17 May 2019).
  6. Devika Agarwal, What Does ‘Right to be Forgotten’ Mean in the Context of the #MeToo Campaign, Firstpost (19 June 2019).

Petition filed in Kerala High Court seeking a ban on ‘Telegram’

A student from National Law School of India, Bengaluru filed a petition in the Kerala high court seeking a ban on the mobile application – Telegram. The reason cited for this petition is that the app has no  checks and balances in place. There is no government regulation, no office in place and the lack of encryption keys ensures that the person sending the message can not be traced back. It was only in June this year that telegram refused to hand over the chat details of the ISIS module to the National Investigation Agency.  As compared to apps such as Watsapp, Telegram has a greater degree of secrecy. One of the features Telegram boasts of is the ‘secret chat’ version which notifies users if someone has taken a screenshot, disables the user from forwarding of messages etc. Further, there are fewer limits on the number of people who can join a channel and this makes moderation on the dissemination of information even more difficult. It is for this reason that telegram is dubbed as the ‘app of choice’ for many terrorists. It is also claimed that the app is used for transmitting vulgar and obscene content including child pornography. Several countries such as Russia and Indonesia have banned this app due to safety concerns. 

Further Reading:

  1. Soumya Tiwari, Petition in Kerala High Court seeks ban on Telegram, cites terrorism and child porn, Medianama (7 October 2019).
  2. Brenna Smith, Why India Should Worry About the Telegram App, Human Rights Centre (17 February 2019).
  3. Benjamin M., Why Are So Many Countries Banning Telegram?, Dogtown Media (11 May 2019).
  4. Vlad Savov, Russia’s Telegram ban is a big convoluted mess, The Verge (17 April 2018).
  5. Megha Mandavia, Kerala High Court seeks Centre’s views on plea to ban Telegram app, The Economic Times (4 October 2019). 
  6. Livelaw News Network, Telegram Promotes Child Pornography, Terrorism’ : Plea In Kerala HC Seeks Ban On Messaging App, Livelaw.in (2 October 2019).

ECJ rules that Facebook can be ordered to take down content globally

In a significant ruling, the European Court of Justice ruled that Facebook can be ordered to take down posts globally, and not just in the country that makes the request. It extends the reach of the EU’s internet-related laws beyond its own borders, and the decision cannot be appealed further. The ruling stemmed from a case involving defamatory comments posted on the platform about an Austrian politician, following which she demanded that Facebook erase the original comments worldwide and not just from the Austrian version worldwide. The decision raises the question of jurisdiction of EU laws, especially at a time when countries are outside the bloc are passing their own laws regulating the matter.

Further Reading:

  1. Adam Satariano, Facebook Can Be Forced to Delete Content Worldwide, E.U.’s Top Court Rules, The New York Times (3 October 2019).
  2. Chris Fox, Facebook can be ordered to remove posts worldwide, BBC News (3 October 2019).
  3. Makena Kelly, Facebook can be forced to remove content internationally, top EU court rules, The Verge (3 October 2019).
  4. Facebook must delete defamatory content worldwide if asked, DW (3 October 2019).

USA and Japan sign Digital Trade Agreement

The Digital Trade Agreement was signed by USA and Japan on October 7, 2019. The Agreement is an articulation of both the nations’ stance against data localization. The trade agreement cemented a cross-border data flow. Additionally, it allowed for open access to government data through Article 20. Articles 12 and 13 ensures no restrictions of electronic data across borders. Further, Article 7 ensures that there are no customs on digital products which are electronically transmitted. Neither country’s parties can be forced to share the source code while sharing the software during sale, distribution, etc. The first formal articulation of the free flow of digital information was seen in the Data Free Flow with Trust (DFFT), which was a key feature of the Osaka Declaration on Digital Economy. The agreement is in furtherance of the Trump administration’s to cement America’s standing as being tech-friendly, at a time when most other countries are introducing reforms to curb the practices of internet giants like Google and Facebook, and protect the rights of the consumers. American rules, such as Section 230 of the Communications Decency Act shields companies from any lawsuits related to content moderation. America, presently appears to hope that their permissive and liberal laws will become the framework for international laws. 

Further Reading:

  1.     Aditi Agarwal, USA, Japan sign Digital Trade Agreement, stand against data localisation, Medianama (9 October 2019).
  2.     U.S.-Japan Digital Trade Agreement Text, Office of the United States Trade Representative (7 October 2019).
  3.   Paul Wiseman, US signs limited deal with Japan on ag, digital trade,Washington Post (8 October 2019).
  4.   FACT SHEET U.S.-Japan Digital Trade Agreement, Office of the United States Trade Representative (7 October 2019).
  5. David McCabe and Ana Swanson, U.S. Using Trade Deals to Shield Tech Giants From Foreign Regulators, The New York Times (7 October 2019).

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Metadata by TLF: Issue 5

Posted on September 25, 2019December 20, 2020 by Tech Law Forum @ NALSAR

Welcome to our fortnightly newsletter, where our Editors put together handpicked stories from the world of tech law! You can find other issues here.

RBI Releases Discussion Paper on Guidelines for Payment Gateways and Payment Aggregators

The RBI on 17th September released a discussion paper on comprehensive guidelines for the activities of payment aggregators and payment gateway providers. It was acknowledged that payment aggregators and payment gateways form a crucial link in the flow of transactions and therefore need to be regulated. The RBI has suggested that these entities be governed by the Payment and Settlement Systems Act, 2007 which requires all  ‘payment systems’ (as defined in the Act) to be authorised by the RBI. Additionally, different frameworks have been proposed for regulating payment aggregators and payment gateways, and full and direct regulation has been discussed in detail. This would entail payment aggregators and gateway services to fully comply with any guidelines issued by the RBI.

Further Reading:

  1. Trisha Jalan, RBI proposes regulation, licensing of payment aggregators and gateways, Medianama (18 September 2019).
  2. Full regulation by RBI will require payment gateways, aggregators to be incorporated in India, The Hindu (18 September 2019).
  3. Shayan Ghosh, RBI could bring payment aggregators, gateways under direct supervision, livemint (18 September 2019).
  4. RBI paper on payment gateways: Maintain Rs. 100 crore net worth or wind up operations, moneycontrol, (19 September 2019).

Twitter removes more than ten thousand accounts across six countries

Political turmoil and instability in countries is majorly aggravated by the internet and various portals online. In light of this crisis, Twitter has decided to remove more than ten thousand accounts across six countries. These accounts were found to be actively spreading unrest in countries which were already in the wrath of a political turmoil. Twitter removed more than four thousand accounts in United Arab Emirates and China, around thousand in Ecuador, and more than two hundred in Spain.

Twitter has been making an active effort since the past one year to identify and remove accounts which were agitating sensitive issues in countries facing crisis. Online portals even have the power to sway the election processes in Democratic countries. In order to curb these impending threats, Twitter has been removing certain accounts on its platform. Even though thousands of new accounts are created everyday and several people have termed this removal process as arduous and never ending, these measures have to be taken.

Further Reading:

  1. Trisha Jalan, Twitter removes 10,000 accounts from six countries for political information operations, Medianama (23 September 2019).
  2. Ingrid Lunder, Twitter discloses another 10,000 accounts suspended for fomenting political discord globally, Tech crunch (20 September, 2019).
  3. Abrar-al-Hiti, Twitter reportedly removes over 10,000 accounts that discourage voting, Cnet (2 November 2018).
  4. Christopher Bing, Twitter deletes over 10,000 accounts, that sought to discourage voting, Reuters (3 November 2018).

California passes AB 5 Bill requiring business to hire workers as employees

California legislators approved a landmark Bill on 11 September, 2019 that has the potential to disrupt the gig economy. The Bill known as “AB 5” requires companies like Uber and Lyft to treat contract workers as employees, which gives hundreds of thousands of California workers basic labour rights for the first time. Apart from its immediate impact, the move by the California legislature might set off a domino effect in New York, Washington State and Oregon, where stalled moves to reclassify drivers might witness renewed momentum. The move has been criticised by ride-hailing firms Uber and Lyft which built their businesses on inexpensive labour, and the companies have warned that recognizing drivers as employees could destroy their businesses.

Further Reading:

  1. Kate Conger and Noam Scheiber, California Bill Makes App-Based Companies Treat Workers as Employees, New York Times (11 September 2019).
  2. Manish Singh, California passes landmark bill that requires Uber and Lyft to treat their driver as employees, Tech Crunch (11 Septemer 2019).
  3. Rosie Perper, California passes landmark bill to treat contract workers as employees, sending it to the governor for signature, Business Insider (11 September 2019).
  4. Alexia Fernandez Campbell, California just passed a landmark law to regulate Uber and Lyft, Vox (18 September 2019).
  5. Andrew J. Hawkins, California just dropped a bomb on the gig economy — what’s next?, The Verge (September 18, 2019).

Microsoft Announces Change in Policies

Microsoft has stated that most large tech law companies, will change the manner in which content is moderated on their social media platforms, irrespective of the US Congress implementing new laws. Their Chief Legal Officer and President, Brad Smith has indicated that most companies will take initiative, irrespective of U.S. Lawmakers. The statement has been made in light of the recent Christchurch shootings which were livestreamed on most social media platforms. Further, major tech companies are responding to the changes in laws around the world. S. 230 of the U.S. Communications Decency Act, 1996 presently protects these companies from being sued on the basis of the content that is uploaded by its users. Microsoft itself has claimed that it has refused the government’s requests for facial recognition software due to the fear that it may be misused. The President of Microsoft has called for other tech companies as well to stop following the “if it’s legal, its acceptable approach” since companies need to start refusing selling their products to certain clients, irrespective of the legality of the action. However, ACLU, senior legislative council has accused Microsoft of continuing to sell software that can track faces and fear in real-time, leading to violation of privacy.

Further Reading:

  1. Sheila Dang, Microsoft’s Brad Smith: Tech companies won’t wait for U.S. to act on social media laws, Reuters (13 September 2019).
  2. Alex Hern, Microsoft boss: tech firm.s must stop ‘if it’s legal, it’s acceptable’ approach, The Guardian (20 September 2019).
  3. Tom Simonite, Microsoft’s Top Lawyer Becomes a Civil Rights Crusader, MIT Technology Review (8 September 2019).
  4. Microsoft’s Brad Smith: Tech Companies Won’t Wait For U.S. To Act On Social Media Laws, Communications Today (15 September 2019).

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